Excellent quality manufacturing and speedy delivery.
I'm looking for a particular variation of the Staunton chess set design, but Jaques, strangely, don't provide close-up photos, on their site, of the pieces in most of their various sets - even for sets which cost hundreds and even thousands!Even crude private eBay ads for chess sets provide close-up photos.So I emailed them a close-up photo of the Staunton design that I want, and asked if they could check if it matched any of their sets.But they wouldn't do this, claiming that the fact that the pieces are hand-turned would make it difficult to get a match, which doesn't make sense. It's very easy to check for differences between different Staunton designs, and the way that the pieces are made is irrelevant.They clearly, in reality, just couldn't be bothered to check.Also, when I told them that I was interested in one of their sets, and asked if they could send me some more photos - given that their only photo wasn't a close-up of the pieces - they just replied that they didn't have any more photos, even though they could have easily sent me at least one close-up using a mobile.The set in question is 189, which is a lot more than the average person would spend on a chess set.I then replied, firstly warning them that their site was, at the time, down (there was no problem with my connection), and then asking them to send some mobile photos, explaining that the photo on their site didn't show the pieces in sufficient detail.And that was the end of the correspondence - they didn't respond.
Provides traditional and educational games that promotes strong family values by spending quality time. More than an indoor or outdoor game, they are selling the best thing that you can give to your kids and family-- LOVE = TIME.
Fabulous art! would recommend a browse.
I recently bought a 15 inchbackgammon set( 14.99) ana a pack of Happy Family cards.They arrived quickly. However the backgammon board was incorrectly printed with opposite points the same colour instead of different colours.It was also hard to see the brown points against the background. The box containing the card game stated 44 cards and 11 families.There are 48 cards and 12 families.The quality control of this company is obviously extremely poor! I rang to inform the company of the errors -especially bad regarding the backgammon set and was offered a full refund.This arrived after reminding them twice!! -but did not make up for the disappointment. I am surprised to see the incorrectly printed backgammon set still being sold on their website -even the box shows the wrongly printed board.Surely it should be removed.
Jaques of London (John Jaques and Son Ltd) is a UK Store based in Edenbridge, South East England. Jaques of London (John Jaques and Son Ltd) is located at House of Jaques, 1 Fircroft Way, Edenbridge TN8 6EL, UK.
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