Three members of inept staff were on duty this morning (04/01/2019), who appeared to be busy fools. They even asked each other who had served who and what had been made for whom, constantly referencing the mess of order tickets. Really disorganised. It didn't appear to be all that clean behind the counter and there were many tables with dirty cups and plates. Fair enough it was slightly busy but we waited over ten minutes in the queue, with at least five of those minutes at the very front of the queue to be served next. We didn't receive even the most basic of acknowledgement of our existence. No eye contact, no "good morning" and no "we will be with you in a moment". The same for the growing queue behind me. We waited far too long to be served so we left and will not return to Costa Coffee (Edenbridge) again. It seems clear that Costa Coffee needs to provide their staff at this branch, with some desperately required customer service training and close guidance on how to dress correctly using the Costa uniform, as all three looked unwashed and unkempt. Very disappointing.
Very friendly service when 12 cyclists all came at once on a quiet Sunday morning!
Always good but very welcome on Boxing day after a long drive.
Lovely venue. Usually very good coffee but it was cold this time.
If you are looking for a homely relaxing experience, it is your place... in such a beautiful British countryside. The traditional structure of the building is equally attractive. This little town Edenbridge is really soothing and attractive. Love this historical Costa cafeteria.
Costa Coffee - Edenbridge is a UK Cafe based in Edenbridge, South East England. Costa Coffee - Edenbridge is located at 64 High St, Edenbridge TN8 5AJ, UK.
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