Order wasn't ready when I arrived to collect. Was told it had to be remade and was in oven. Manager was polite and apologetic, but was constantly chastising the group of what appeared to be school kids working the kitchen. All I heard from the kitchen was swearing, "innit mate" and laughter. Pizza's were correct, but badly made. Not impressed at all, it's the only pizza place for some distance, so I will visit again... hoping for a significantly better experience.
Ordered a large and medium pizza with a bunch of sides, arrived in 25 minutes still hot. Was a lunch time too, excellent service
Have now been waiting over an hour and a half for two pizzas, I live literally two minutes away from the store. This is a regular occurrence and pizzas usually arrive cold or look as if they have been dropped.If dominos are unable to deliver their pizzas on time then perhaps they should reduce the size of the area they deliver to.NEVER ORDER FOR DELIVERY FROM HERE
What an absolute disgrace. Ordered online for delivery at 17.55. According to the app letting you know how your food is going it said it was out for delivery at 18.25. I phoned the shop at 18.53 to see where it had got to and was told about how busy they were as it was a Friday night but the driver was 4 minutes away and if it hadn't arrived by then to call back. I called back at 19.10 and without getting a word in was placed on hold being told they were busy. I then got my wife to call why I was still on hold and they answered to take an order from her, while I was still on hold! They soon realised that it was us but it was at this point our food arrived and we hung up as I needed to leave for work. It was cold and had to be reheated so it was edible. I shall be going down tomorrow to see the manager as I've no time before work or I'd be doing it now. For over 33 that was the worst eating experience I have ever endured. Plus the guy on the phone kept referring to me as "mate". I'm fairly sure we have never met so how he felt comfortable calling a stranger that I'm not sure.
Don't ask for delivery. The website shows how long it sits in 'quality control'. The order before only had partial delivery. Not the first time. This time ended up picking it up for myself and it was as expected - cold. Offered 50% off - again. The first time I was offered that, it mysteriously never showed up on the system. Offered it again this time. Doubt it will be on there by the time we order again either. Save yourself the time and just pick it up.
Domino's Pizza, Edenbridge is a UK Meal Delivery based in Edenbridge, South East England. Domino's Pizza, Edenbridge is located at 65A High St, Edenbridge TN8 5AP, UK.
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